Submit your claim using one of the forms below:
If none are available for your particular claim, please contact us directly.
Auto Accident Claim | Commercial Auto Accident Claim | Motorcycle Accident Claim | Watercraft Accident Claim
Property Loss Claim Form | Renters Property Loss Claim Form | Earthquake Property Loss Claim Form
What to do at the scene of an auto accident:
1. Move to a safe area if possible
If it's safe to do so and you aren't seriously injured, move your car out of further harm's way, like to the shoulder of the road. If moving your car just isn't possible, turn on your hazards to warn other drivers that your vehicle isn't going anywhere any time soon.
2. Stop your vehicle and get out
Make sure your car is no longer moving, turn off the engine, shift into park, or set the hand brake if you drive a manual. Check to make sure it's safe to get out of your car before opening the door. If you have flares or similar road safety items, consider using them.
3. Check on others involved
Check on all the other parties involved, including drivers, passengers, and pedestrians, to make sure no one is hurt. Call 911 if anyone may be injured. Even a seemingly minor symptom like dizziness should be checked out by a health care professional.
4. Call the police to the scene
Even in minor accidents, a police accident report can prove invaluable when dealing with your car insurance company and other drivers. Cooperate fully, but avoid admitting fault or blaming others while at the scene. Let the police objectively judge events and determine who, if anyone, is at fault in the crash.
If the police can't make it to the scene (which may be the case if there are no injuries), you should file an accident report through your state's DMV.
5. Gather info
Try to write down as much info as possible in the accident aftermath, including:
• Driver and passenger names
• License plate numbers
• Insurance info
• Makes and models of all vehicles involved
• Contact info for any eyewitnesses
• Location of the accident
• The name and badge number of any responding police officers
6. Document the scene
If you have a smartphone with a camera, take photos of the accident scene. They'll come in handy during the claim process.
7. File your insurance claim
It's our turn to help, contact your agent for information on getting a claim started. We'll work with you to get your car repaired as quickly as possible.